Privacy Policy for Sindlesham Court

www.sindleshamcourt.co.uk

Last Updated: December 2025

Welcome to the Privacy Policy for Sindlesham Court. We respect your privacy and are committed to protecting your personal data. This policy explains how we look after your personal data when you visit our website, enquire about our services, or book an event with us.

1. Important Information and Who We Are

Sindlesham Court Limited is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this policy).

Contact Details:

  • Full name of legal entity: SINDLESHAM COURT (TRADING) LIMITED
  • Email address: info@sindleshamcourt.co.uk
  • Postal address: Mole Road, Sindlesham, Wokingham, Berkshire, RG41 5EA
  • Telephone number: 0118 978 3902

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: First name, last name, and title.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Bank account and payment card details (processed securely via our payment providers).
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: IP address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website and services.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., booking a wedding or conference).
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Purposes for processing:

  • To register you as a new customer.
  • To process and deliver your booking, including managing payments and fees.
  • To manage our relationship with you (e.g., notifying you about changes to our terms or privacy policy).
  • To use data analytics to improve our website, services, and customer experiences.

4. Disclosures of Your Personal Data

We may share your personal data with the parties set out below:

  • Service Providers: Professionals providing IT, system administration, and payment processing services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • HM Revenue & Customs: Regulators and other authorities based in the UK.
  • Event Partners: Third-party suppliers (such as decorators or DJs) only if explicitly requested by you as part of your event planning.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws (GDPR) in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the details above.

8. Third-Party Links

This website may include links to third-party websites (such as social media pages or wedding directories). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but some parts of this website may become inaccessible.